How we define personal information
Personal information means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by SASMAR web sites and maintained by SASMAR in an accessible form. Examples of personal information include your name, your postal address and your telephone number.
SASMAR collects information in two ways:
1. Personal Information You Submit: SASMAR collects personal information that you enter into data fields on SASMAR web sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for SASMAR programs, contact SASMAR customer service, or respond to SASMAR surveys. To protect your privacy, you should not provide SASMAR with any information that is not specifically requested. * 2. Passive Collection of Unidentifiable Information: SASMAR web sites may collect information about your visits to SASMAR web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to SASMAR web sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of SASMAR web sites easier by allowing SASMAR to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve SASMAR web sites. Certain features of SASMAR web sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.
In what circumstances might SASMAR collect and use personal information?
SASMAR will use the personal information you provide through SASMAR web sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a SASMAR web site, SASMAR may use certain identifying technologies to allow that web site to remember your personal preferences, such as sections of that web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding SASMAR s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions
Email correspondence, cart notices, and newsletters
In accordance with Art. 6, section 1, paragraph 1, letter a of the RGPD, if you have previously obtained your express consent to register for our newsletter, we will use the necessary data to send commercial communications in accordance with said consent. You can unsubscribe from the newsletter at any time, by sending a message to our contact address described here or by clicking on the link provided for this in the e-mail with said commercial communication. After unsubscribing, we block your email address for this use, provided that you have not given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and on those that we inform you in this document.
Does SASMAR collect or store my credit card information?
SASMAR does NOT collect or store credit card data. All transactions are processed using trusted third party payment processing companies including PayPal, Stripe and others.
Does SASMAR consolidate personal information?
SASMAR may consolidate the personal information of customers. We use this information to help us better design SASMAR web sites and SASMAR products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
What choices do I have about how SASMAR collects and uses personal information about me?
You may always limit the amount and type of personal information that SASMAR receives about you by choosing not to enter personal information into forms or data fields on SASMAR web sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of SASMAR web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
Who will have access to personal information about me?
Personal information can be accessed by a restricted number of SASMAR employees, by certain companies with which SASMAR may conduct joint programs, and by individuals and entities with whom SASMAR contracts to carry out business activities for SASMAR. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is SASMAR s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, SASMAR s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for SASMAR.
Does SASMAR share personal information with third parties?
As a general rule, SASMAR does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a approved contractor under agreement of confidentiality within the law. Where required by law, SASMAR will not disclose your personal information to third parties for those third parties marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if SASMAR sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If SASMAR provides your personal information to individuals and entities which assist us with our business activities, it is SASMAR’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for SASMAR. SASMAR reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.
Where does SASMAR store data
The data you provide us is securely stored within Europe however to provide services to you we may transfer data outside of the European Economic Area (the “EEA”). In order to fulfill our contractual obligations to you, we may transfer, process and store your information in any country in which we or our affiliates, subsidiaries, suppliers or agents maintain facilities. These countries include the USA, Australia, United Kingdom and Hong Kong. Information collected within the EEA may, for example, be transferred to and processed in a country outside of the EEA which may not provide the same level of protection for personal data as within the EEA. By using our websites, you consent to any such transfer of your information outside your country.
How does SASMAR secure personal information?
It is SASMAR’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. SASMAR cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to SASMAR, you must weigh both the benefits and the risks. In some cases we may provide links to websites that are not controlled by SASMAR; you should check the privacy policies of such third-party web sites before submitting personal information.
How does SASMAR protect the privacy of children?
SASMAR does not knowingly collect or use any personal information from children (we define “children” as minors younger than 16) on SASMAR web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
How may I correct personal information or delete it from current customer records?
You may request to remove your personal information from our current customer records or to amend your personal information by logging into your account and removing the data. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. To obtain a copy of any information that is not provided in your account section on our website, you may send us a request at [email protected] After receiving the request, we will inform you when we expect to provide you with the information, and whether we require any fee for providing this information to you.
How To Contact Us About Your Information
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an SASMAR business or a particular SASMAR program, you can contact us by sending a email to [email protected] Alternatively, you may send a letter to the following address: Sasmar Pharmaceuticals, Legal and Regulatory Affairs, 187 Chaussee de La Hulpe, 1170 Brussels , Belgium
In all communications to SASMAR, please include the e-mail address used for registration (if applicable), the web site address or the specific SASMAR program to which you provided personal information and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put Deletion Request or Amendment Request , as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner If you are dissatisfied with our Privacy Notice or if you have any complaint, then you should inform us by email at [email protected] If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Data Protection Commissioner.
How will I know whether SASMAR has updated this policy?