TERMS AND CONDITIONS
By using this website, you acknowledge and agree that:
A. Although we undertake to provide the latest developments regarding our products and services and other information about our company on this website, we do not guarantee the accuracy, effectiveness or suitability of all information contained on this website. Each person assumes full responsibility and all risks arising from the use of this website. The information is presented “AS IS” and may include technical inaccuracies or typographical errors. SASMAR reserves the right to make additions, cancellations or changes to the information at any time without prior notification.
B. SASMAR DOES NOT PROVIDE ANY REPRESENTATION OR WARRANTIES OF ANY KIND OR NATURE WITH REGARD TO THE INFORMATION OR CONTENT PUBLISHED ON THIS WEB SITE. SASMAR EXCLUSIVELY DECLINES ALL REPRESENTATIONS AND WARRANTIES, EXPRESSED OR IMPLIED, CREATED BY LAW, CONTRACT OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. In no event shall SASMAR BE LIABLE FOR ANY DAMAGES OF ANY KIND OR NATURE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL (INCLUDING THE LOSS OF PROFIT) CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE EXISTENCE OR USE OF THIS WEB SITE AND / OR THE INFORMATION OR CONTENTS PUBLISHED ON THIS WEB SITE, STARTING FROM WHEN SASMAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
C. SASMAR is not responsible and does not provide any guarantee for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including hypertext links to or from third-party sites. Except as otherwise provided on this website, SASMAR will not modify, censor or otherwise control the content provided by third parties on any bulletin board, chat room or other similar forum published on its website. Such information should therefore be considered suspicious and not approved by SASMAR.
Understand, acknowledge and accept the following:
A. By using this website, you agree not to interrupt or intercept our electronic information published on this website or on one of our servers. You also agree not to attempt to circumvent the security features of our website and to comply with all applicable local, state, federal, and international laws, rules and regulations.
Right of Withdrawal
Under European law, you have the right to withdraw from your purchase (the contract) within fourteen (14) calendar days of the item being delivered to you without giving any reason. We regret that we cannot accept cancellations of contracts for the purchase of products where the item has been unsealed or for non-returnable items.
Non-Returnable Items: For health and hygiene reasons these medical items cannot be returned and the right of withdrawal will NOT be applicable:
- Sasmar personal lubricants
- Conceive Plus fertility lubricants
- any product that has been unsealed
To exercise the right to cancel, you MUST inform us by email [email protected] or by postal mail or courier to Sasmar Pharmaceuticals, Legal and Regulatory Affairs, 187 Chaussee de La Hulpe, 1170 Brussels , Belgium within fourteen (14) days of your decision to cancel this contract by a clear unambiguous statement. You can use the example withdrawal form that appears at below, although its use is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. You will have to bear the direct cost of returning the goods.
Please follow these steps:
- Package the product in its original packaging.
- Contact Customer Support at: [email protected] and they will provide you with a returns authorisation address label as long as your demand is within 14 calendar days and does not include non-returnable items.
- Print and attach the returns label to the parcel.
- Ship back the item within 14 days. You are responsible for the direct cost of returning the item. The term will be considered fulfilled if return of the goods happens before that said period has expired.
We will email you when we have processed your refund. We will refund you using the same means of payment as you used for the initial transaction. We may withhold reimbursement until we have received the item back or you have supplied evidence of having sent back the item. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Notice of Withdrawal Form
For the attention of Sasmar Pharmaceuticals, Legal and Regulatory Affairs, 187 Chaussee de La Hulpe, 1170 Brussels , Belgium, by email to [email protected]: I hereby communicate I give up the sale contract of the following products
– ordered on / received on (*)
– Name of the consumer
– Address of the consumer
– Signature of the consumer (only if the present
form is submitted on paper) “
(*) Delete as appropriate
Delays and customs clearance
We can ship to virtually any address in the world, however SASMAR is NOT responsible for any customs clearance delays, custom costs, import costs for importing to countries outside of Europe, Australia, Hong Kong, the United States and the United Kingdom where we don’t have a warehouse. You accept full responsibility for any problems that may occur in your country and accept to hold harmless SASMAR in the event that the order is not delivered due to a customs clearance problem.
Unless otherwise indicated, product names, descriptions and labels are of European origin in English. Products may not be available in all countries or may be available with a different brand, in different strengths or for different indications. No director, employee, agent or representative of SASMAR, its subsidiaries and affiliates is engaged in providing medical advice, diagnosis, therapy or other medical services that somehow create a doctor-patient relationship through this website. No data is available patients related to vital pregnancies or birth outcomes following the use of the Conceive Plus product.
The information, documents and related graphics published on this Internet website (the “Information”) are the exclusive property of SASMAR, with the exception of information provided by third-party suppliers under the contract with SASMAR, its subsidiaries or affiliates. Authorization to use the information is granted, provided that (1) the above copyright notice is present on all copies; (2) the use of the Information is for informational purposes only and not for commercial or personal use; (3) the Information is not modified in any way; and (4) no graphics available from this website are used separately from the accompanying text. SASMAR is not responsible for content provided by third-party vendors and you are prohibited from distributing such material without the permission of the copyright owner. Except as permitted above, no license or right, expressed or implied, is granted to any person by virtue of patents, trademarks or other proprietary rights of SASMAR. No use of the SASMAR trademark, commercial names, commercial clothes and products on this Internet site can be done without the prior written authorization of SASMAR, with the exception of the identification of the product or services of the company.
Privacy and security
IN CASE OF AN ILLNESS OF AN INTERCEPTION OR OF UNAUTHORIZED ACCESS, IT DEPENDS ON OUR EFFECTS, SASMAR SHALL NOT BE LIABLE FOR SUCH INTERCEPTION OR UNAUTHORIZED ACCESS OR FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES FROM A USER . , EVEN IF SASMAR HAS BEEN PROVIDED FOR THE POSSIBILITY OF SUCH DAMAGES. SASMAR DOES NOT WARRANT, NOR EXPRESSLY OR IMPLYLY, THAT THE INFORMATION PROVIDED BY ANY CLIENT WILL BE EXEMPT FROM INTERCEPTION OR UNAUTHORIZED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EVERY CUSTOMER IS RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF HIS OR OWN PASSWORD.
Limitation of liability
SASMAR assumes no responsibility for the materials, information and opinions provided, published or otherwise available through this website. Entrusting these materials, information and opinions is solely at your own risk. SASMAR declines all responsibility for injuries or damages deriving from the use of this website or the content contained therein. THIS SASMAR WEBSITE, THE CONTENT OF THE WEBSITE AND THE PRODUCTS AND SERVICES PROVIDED OR AVAILABLE THROUGH THIS WEB SITE ARE PROVIDED AS AVAILABLE AND AS BASES, WITH ALL FAULTS. IN NO EVENT SHALL SASMAR, OR ITS SUBSIDIARIES, AFFILIATES, SELLERS OR THEIR DIRECTORS, EMPLOYEES OR AGENTS (HEREINAFTER SASMAR PARTIES) BE LIABLE FOR ANY DAMAGE OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING FROM USE OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE, THE SITE CONTENT, ANY SERVICE PROVIDED OR THROUGH THIS WEB SITE OR ANY LINKED SITE, INCLUDING SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, , PERSONAL LESIONS, LOSSES OR DAMAGES ARISING FROM DELAYS, INTERRUPTIONS IN SERVICE, VIRUSES, CANCELLATION OF FILES OR ELECTRONIC COMMUNICATIONS, OR ERRORS, OMISSIONS OR OTHER INACCURACIES IN THIS WEBSITE OR CONTENT OF THE SITE, IF OR NOT EXIST NEGLIGENCE FROM SASMAR AND IF SASMAR OR IT HAS NOT BEEN NOTIFIED THE POSSIBILITY OF ANY DAMAGE. Some countries / states do not allow the limitation of liability, therefore this provision may not be applicable. PLEASE CONSIDER THAT ADDITIONAL LEGAL NOTICES, DISCLAIMERS AND OTHER TERMS AND CONDITIONS MAY APPLY TO THIS AND OTHER OWNERSHIP WEBSITES OR OPERATED BY SASMAR, ITS SUBSIDIARIES OR AFFILIATES.
The prices shown include the legally applicable Value Added Tax (VAT) and are indicated in euros. Unless expressly stated otherwise, the prices indicated do not include shipping costs.
Updated 24 November 2020